Equal Opportunities
Learner’s Charter

“Everyone has a part to play in ensuring we achieve equality of opportunity. At Aevitium LTD, we believe that a positive attitude towards equality and diversity is right for our people, our clients and our business suppliers. This means that we must encourage all our people to welcome diversity and respect each person’s individuality”. - Julien Haye, Managing Director at Aevitium LTD

​

The following Learner Charter has been drawn up stating the standards of service you can expect to receive as a learner of Aevitium LTD

 

Using the Aevitium LTD you can expect:

​

• to receive a highly quality learning experience

• to be given equal opportunities and treated fairly

• to be treated with courtesy and respect

• to have access to advice, guidance and support to ensure your choices are informed ones and that your learning needs are met

• to learn in a healthy and safe environment

• to be provided with timely and appropriate information on your progress

• to have staff listen to any issues, suggestions or concerns you may have, and to respond in a relevant manner

• to be provided with accessible learning environments and materials for all participants, including those with disabilities

• our tutors to foster an inclusive atmosphere that respects and values diverse backgrounds and perspectives

• to provide you with regular feedback channels to ensure your voices are heard and to contribute to the dynamic evolution of our learning environment 

​

In turn as a customer of Aevitium LTD we would like you to:

​

• be fully committed to your course

• treat our staff with courtesy and respect

• treat fellow participants with courtesy and respect

• provide us with appropriate information to help us meet your learning and assessment needs

• ensure that your behaviour contributes to a healthy and safe environment

• abide by any rules specifically relating to online assessment

• communicate issues, suggestions or concerns using the procedures outlined in your Student Handbook.

 

We adhere to a strict zero-tolerance policy against discrimination and harassment, ensuring a safe and respectful environment for all.

 

If for any reason you wish to make a formal complaint, then please access our formal complaints procedure on the website or email julienhaye@aevitium.com.  

​